Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center built into RaH Services’s Web Control Panel features a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you could chance upon, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • Educational Video Clips

  • For those of you who wish to discover how to sort out a common problem by watching an instructional video, we’ve added a collection of video tutorials to our Web Control Panel. All the video clips are brief and easy to grasp. They offer visual presentations of different site administration actions.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 help desk service and a one–hour ticket response time guarantee. Our seasoned support engineers will be online for you day and night to reply to your queries and to rectify any problem that you could run into. Simply submit a tech support ticket from the Help section and we’ll get back to you extremely quickly.