When your web hosting supplier offers live chat support, you're able to talk with a representative in real-time and find out helpful information or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with Internet access, so that you won't pay any charges in the event that you are in another country or state. Furthermore, it is a lot easier to copy and paste details for instance domains, usernames or error messages in other words details that are sometimes hard to give to the other side on the telephone. The live chat is also a quicker option to contact the hosting supplier's support crew compared to using a ticketing system. What's more, if some trouble requires some more time to be taken care of, you are able to do something else while you wait for guidance on the live chat, which means that you won't lose time - something that is not possible in case you're on the phone.

Live Chat Support in Web Hosting

As a part of the support services that we supply for all our Linux web hosting, you'll find live chat support that is available 24x7, even on holidays. You can get in touch with us regardless of whether you already own an account or not, since we will assist you with almost anything, ranging from providing you with common info about our services in case you are not a client yet and you are thinking about acquiring one of the packages, to assisting you with creating an email account in an e-mail client. A part of the issues are more technical and time-consuming, which means that you'll need to use the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as a part of our services, therefore if you have any questions regarding our Linux semi-dedicated hosting services, you can speak with our customer care team at any moment regardless of whether you've already acquired an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and troubles, but we're able to assist you with many technical questions as well. We can help you choose the ideal plan for your web sites in case you don't have an account yet, we can reply any billing questions or issues you may have or we can help you with installing your new e-mail address on your personal computer or smart phone - all the abovementioned will be done in a timely manner since our live chat service is online all day long, each and every day. Any time you need help, you'll be able to chat with a representative and save a long time.