Service Uptime Guarantee in Web Hosting
We guarantee 99.9% network uptime for every single web hosting account on our servers. We use a high-tech cloud hosting platform where every part of the hosting service is managed by an independent set of web servers, therefore if one server fails, the remaining ones in the cluster will take over at once. The cloud platform also lessens the overall load greatly, therefore the web hosting service is much more stable compared to a service through which everything runs on a single machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to be sure that your sites will stay online no matter what. Software and hardware firewalls ensure the adequate operation of the web servers in case there is DDoS attacks while in the case of any software problem, we have admins checking the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. Forget about your web site being offline for any reason since we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of managing everything on a single server and risking one service to take everything down, we have now allocated the various services among their own sets of web servers. In other words, your files, database, e-mails, stats, etc., are addressed by independent clusters, and so the failure of one web server will have no effect on the overall service or on your websites. Several backbone Internet providers and diesel backup generators ensure that infrastructural problems won't affect your Internet sites either. We've got software and hardware firewalls as well as a skilled team of admins to keep track of the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Web Hosting
Our Virtual Private Server plans include a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we use new hardware for the physical web servers where the VPS accounts are set up to avoid any chance of hardware dysfunction and each and every part has been tested carefully. The safety of your info is guaranteed by employing enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your web sites will be up and running basically without any disruptions. Our skilled administrators will resolve instantly any software issue that could surface, so even if there's an issue with a different virtual private server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated packages include a 99.9% server and network uptime warranty and routine maintenance procedures are contained in the other .01% of the time. We test out each and every server extensively before we hand it over to the customer and we work with new hardware components to prevent any chance of hardware troubles. Any unforeseen software difficulties will be resolved promptly by our system administrators as they monitor all servers 24/7. In order to avoid infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your Internet sites are flooded, we can respond immediately and filter the undesired traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.